Noise complaints can come from either external or internal sources. If the noise is coming from an outside source such as next-door properties loudly blasting music throughout the day, then you have two courses of action: 

1. You speak to that property owner on behalf of your tenant and explain the situation.  

2. If that doesn’t work, you may need to invest in soundproofing measures for that tenant or all tenants on that side of the property.  

Loud sounds coming out of nearby properties is not within your control. However, tenants still expect you to do something about the situation, so you may have to resort to the above actions. 

If the noise complaint is coming from within your own property, then the problem becomes much simpler. Here’s what you need to do: 

• Speak to the tenant directly, explain the issue, and remind them to be quieter. If required, you can even offer to move the tenant to another unit. 

• Once the complaint has been resolved, wait a few days to make sure that it doesn’t happen again. Once confirmed, you should reach out to the tenant who made the complaint and notify them. 

• Ideally, the lease you provide to tenants should include information pertaining to how much noise can be emitted from any individual unit as well as a curfew on loud noises/music. This way, noise complaints can be reduced from the start, and if required you can legally serve a quit notice to the tenant if they refuse to comply. 

Tenants can get frustrated when the property manager does not reply to complaints in a prompt manner. There may be times when you can’t reach your phone but the tenant will still get upset unless they are aware of the situation.  

For this reason, a system is required that informs the tenants about the current situation and allows them to file a complaint online. The Facilio software is perfect for this as it can create an online portal that tenants can use to file a complaint. This way, the complaint can be resolved at leisure without having to respond immediately.  

You need to be aware that entering a rental property unannounced is a criminal offense depending on where you live. Even constant requests for entry can be taken up in court. Unless there is an emergency, it is advisable to give the tenant a 24-hour notice before you attempt entry. Also, on the legal side, the lease should note that the rental property will be subject to inspections at the discretion of the property manager.  

Apart from the general ventilation and lighting controls, IoT enables property managers to understand the health of their facility. Timely inputs can save buildings from extensive damage. For example, using sensors, you can detect damaged pipelines and waterways early on. Fixing this problem can save your building from getting waterlogged.  

Sensors can be similarly used to gauge the integrity of various metrics such as temperature control, lighting, and so on. It provides an accurate picture of the health of all your facilities. By detecting problems in the early stages, you can save your property from permanent damage.  

IoT provides a multitude of options through which you can understand tenant behavior. This is especially helpful to know what facilities are used most by tenants. Through motion sensing, temperature, and CO2 detection, sensors can identify the areas with the most activity. For example, a higher level of CO2 and temperature in the gym area means that tenants enjoy using that facility. By understanding this, you can improve popular facilities while eliminating those that do not add any value to the building. 

Newer data-driven avenues provide a multitude of opportunities for revenue generation. IoT generates massive amounts of data which is valuable both to property managers and their clients. For instance, data generated about space utilization helps clients design better floor plans. Focusing on such usage, you can leverage the data and insights to improve property designing and management.  

IoT provides real-time data and insights. This enables companies to make instantaneous decisions. They can also use the data to forecast possible trends and make decisions based on them. The effects of any changes are seen immediately and plans can be altered without wasting too much time.  

The many benefits of IoT make it a popular technology in almost all real estate sectors. The real estate industry can benefit from IoT through many applications, such as: 

Lighting improves the tenant experience and productivity in both commercial and residential buildings. A CBRE research showed that employee performance increased by 12% when the right lighting was used. But the natural light levels determine the usage of artificial lighting in any building. Also, areas lacking natural light need more artificial lighting. There are many ways to use IoT for better lighting control. By sensing the brightness in the surrounding, IoT devices can adjust the number of artificial lights in usage in a room.  

Most employees spend considerable time in their office buildings. In busy areas, the air is polluted due to increasing vehicle activity. Ensuring good indoor air quality is important for better employee health. Research by EPA shows that indoor air might be two to five times, and occasionally even 100 times more polluted than outdoor air. You can use IoT sensors to continuously evaluate indoor air quality as well as to detect pollution. They can also adjust the ventilation and air conditioning systems according to the occupancy in the room.  

By understanding the levels of activity at entrances and exits, commercial buildings can manage bottlenecks. This can reduce high traffic and enable smoother functioning. For example, certain entrances in shopping malls are often crowded. Using IoT sensors, such areas can be identified to create better floor plans. Due to reduced waiting time, customer satisfaction will also improve.  

Updates are outstanding for assessing and solving issues in your current software. Problems arise when these issues are "trivial" or not the root of your complications. Companies often run into obstacles related to their existing ERP culture and focus. 

Updating your software doesn’t resolve these qualms if they’re linked to your software’s goal. Additionally, legacy software often reaches a limit in how many updates it can support. Outdated software always calls for changes. Upgrading to newer ERP systems like Yardi or MRI can help you stay ahead of the curve.