IVR IN TENANT SERVICE
Interactive Voice Response (IVR) is an excellent addition for making tenants' lives easier. Everyone has doubts, especially with complicated contracts and clauses. That means clarification is a common request for any landlord. IVR lets everyone create a straightforward - but very helpful - way for tenants to resolve their doubts about agreement clauses, contract terms, request abstracts and audits, and more.
IVR allows landlords and property managers to cut down resources and time in scheduling, screening, and reaching prospective tenants. Additionally, it also helps meet the current tenant needs.
So, by the end of the day, your team might handle many inquiries calls about property elements like rent, maintenance requests, and complaints. It might look plausible to undergo these processes manually for a single property. If you are managing multiple sites with varying features, it will become a tedious day-long activity.
