Zoho is a complete CRM software solution for businesses looking to centralize their entire operations into a single platform. They offer extensive features taking over many of your company’s main operations.
We help your business take full advantage of what Zoho has to offer. We’ve assisted dozens of clients integrate Zoho into their operations. Our expert resources have enough experience to ensure your implementation is seamless.
What Can Zoho Do For Your Business?
UiPath is one of the leaders for process automation. They’re famous around the world thanks to how they’ve made this technology available for countless companies, and we can help you take full advantage of all their features.
UiPath brings all the advantages of automation to the real estate industry. It’s easy to integrate with your property management software, and it works seamlessly with Excel sheets to help you export all the data with nothing but standard tools.
Full Installation
We can implement the entire Zoho suite into your company’s operations. This is the most extensive solution available, and it’s completely customizable depending on your company’s goals and requirements.
Our implementation service covers all the steps to guarantee effective integration. This includes:
- Installing the platform and creating your user accounts.
- Setting up your interface and configuration to tailor Zoho to what’s more comfortable for you.
- Setting up user accounts according to their responsibility. That means giving them access to the right folder, resources, and information.
- Training your resources on how they can use Zoho effectively. Besides our standard training, you can indicate what areas you want us to focus on.
- Providing constant support and troubleshooting for your Zoho system in case someone makes a mistake or you lose information.
Training & Onboarding
Our teams have extensive knowledge and experience using and helping others use Zoho. You don’t have to worry about costly mistakes after implementing the system into your company.
You’re free to request training and onboarding as a separate service.
We provide a standard program to ensure your users know what to do with the platform.
You can request additional training on specialized tools. It’s an ideal approach for managers and specific departments, who usually need more depth to understand specific tasks and processes
Full-Time Expert Support
Some clients have the resources necessary to install and set up the platform in the way they need. They also have everything they need to ensure their staff and teams can use the platform without any issues.
That’s why we also offer offshore help desk for our customers. This service, just like the others, adapts to your needs. We allocate dedicated resources to our clients. That ensures their help desk works exactly as it would if they decided to keep an in-house department.
Our outsourced help desks are available full-time.
We provide the necessary information and resources to our personnel to ensure they know everything they need about your strategies and processes.
You can outsource your customer support department with our team by pointing us them in the right direction and let us take care of the rest.
Troubleshooting
Zoho can be confusing for first-time users due to all the things it can do. It’s not uncommon for our clients to experience issues like lost information and resources because of human errors.
- We help you revert any mistakes to save time you’d otherwise need to spend re-doing hours or even days’ worth of work.
Consultancy
Again, consultancy is another aspect within our full implementation package that you can request separately if needed. We provide expert consultancy for your company. We have experience working with several companies with different sizes, markets, and needs.
That makes us the ideal partner to help you find the right direction to take your software and strategies. For consultancy, we offer both Zoho-centered and business-centered consultancy.
What does that mean?
- We can offer insight into what features you might need and could take the most advantage of.
- We can help you strip down your features to the essentials and start integrating more tools as you require.
- Our consultancy also includes assessing your current implementation success and user efficiency.
- We point out what can be improved to help your business grow.