10 Benefits of Using Tenant Portals

Tenant portals reduce the manual time it takes to process documents and make payments. Here are some of the benefits of using tenant portals: 

One of the biggest advantages is that tenants can access the portal anytime, anywhere. If your tenant has to pre-book a hall, it can be done using the tenant portal, looking at the availability. Booking is easier as there is no middle man to handle the process. It's cost-effective, and you can cut down on the resources without compromising the service to your tenants. It helps them place maintenance orders and pay rents on the go without you chasing them every month. Accessibility is what makes tenant portals the best for both property managers and residents.  

Tenants often find it hard to reach out to property managers or receive delayed responses. When you show your potential residents about tenant portals, it lets them know that they can rely on them for any problems. Since it can be used to report issues or know better about the properties, it builds a sense of trust and draws them to rent your property. On the one hand, the tenant portal helps retain tenants; on the other hand, it helps attract potential residents. Providing a full-functional service can go a long way to succeed in your property business. Tenant portals resolve many issues and offer a hassle-free service to your tenants.  

You no longer have to be available all the time, answering multiple calls and replying to emails when you have a tenant portal. Any queries by the tenants can be easily resolved on the portal within seconds, and you can also use automated messages to help them in case of any issues at any time. These instant responses can build a sense of credibility and get positive responses to your building management. Tenants need to be sure that you will be available at all times, and with tenant portals, it couldn't be easier.  

Tenants stay in your property as long as you provide all the facilities and respond to their queries promptly. If you want your tenants to continue using your property, having a tenant portal is the best choice. Management becomes easy with it, and you will also have satisfied tenants who don't vacate soon. Finding long-term tenants can be a huge task, but you can provide the best services to them and make sure all their queries are resolved on time with tenant portals.  

With tenant portals, the overall process of dealing with issues will no longer be inefficient. You can include resources, guides, FAQs, and payment methods on the portal. It makes it easy for the tenants to look up general information and know the status of their orders and their payments. It improves the overall efficiency as tenants don't have to contact you every time they have a question. They can upload their details to the portal for easy access and save time than having printed documents.  

You can announce upcoming events through notifications and also update about new instalments in your property using the portal. Community building becomes easier with it, and tenants will also feel like a part of the society. Digital channels in property management and community building a lot simpler.  

You can respond to tenant queries and complaints instantly without delay with tenant portals. It eliminates tenant frustration and, in turn, increases tenant satisfaction. If there are any new updates or new installations on your property, you can inform the tenants through the dashboard instantly. If you're planning to organize an event or meet up with the tenants, communicate easily through the portal. Instant communication is one of the many advantages of tenant portals.  

You no longer have to worry about in-hand payments or remind your tenants of rent payments. With multiple online payment methods in the portal, payments can be made on the go at any time. Around 80% prefer digital payment so, with the tenant portal, you can make the whole payment process smooth and convenient for the tenant. 

Making reservations for party halls or other amenities provided will be trouble-free with the portal. Bookings can be automated, and you need not worry about keeping a manual record of them. Slot bookings can be a cumbersome process manually, but with technology, the entire process is automated, making it easier for both you and the tenants. Tenants will not be entirely dependent on property managers for every step with such software.  

On the whole, tenant portals save tremendous time by speeding up rent collection and service requests. Online payments, slot booking, community building can all be made in one single dashboard using a mobile phone. Due to its convenience, they will likely recommend your property to others and may also turn into long-term clients. This self-service method can improve your business and also make your tenants happy. Processing payments will no longer take hours or days with tenant portals. You can also make announcements and respond to requests easily.