Over 25 years, we've handled residential leasing in Toronto, commercial asset management in Sydney, unit sales and rentals in Dubai, and investor reporting in London often for the same client managing cross-border portfolios. When your properties span multiple countries, you need consultants who know the software and the local markets. You need a team that understands how Canadian REIT reporting requirements differ from those of an Australian fund, and how to make systems work seamlessly across both. That's when we realized we hadn't just built a consulting practice. We'd built a Center of Excellence.
The term gets overused. Everyone claims specialized expertise. But a true PropTech Center of Excellence isn't a marketing phrase; it's an operational reality that takes years to develop. Here's what we've learned building one.
What a Center of Excellence Actually Requires
Most consultancies start with software skills and hope to learn the industry later. That approach fails in real estate because domain knowledge isn't something you acquire in a training program. You need people who have lived it.
Our team of 50+ specialists has grown from roots deep in the real estate technology industry. Many of us cut our teeth at companies like Altus Group, Yardi, and Constellation Homebuilder Systems building the platforms that power the industry. That foundation gave us an inside understanding of how these systems work at their core.
From there, we evolved. We applied that product knowledge to solve real-world challenges for some of the most prominent names in real estate Brookfield, Mattamy Homes, Goodman Australia, Colliers, JLL, and Cushman & Wakefield. Through hundreds of engagements with property management companies, REITs, developers, and fund administrators, we've absorbed the operational knowledge that only comes from solving real problems in real portfolios.
Today, our team combines that software development heritage with years of working alongside property managers, asset management firms, construction teams, lease administrators, and investor relations professionals. That industry depth, paired with deep expertise in platforms like Yardi, MRI, Sage Intacct, Procore, Vista Viewpoint, and workflow tools like Zoho and UiPath, is what sets a true Center of Excellence apart.
This matters because real estate technology problems are never purely technical. When CAM reconciliation produces incorrect tenant bills, you need someone who understands both the database query and expense pool allocation. When construction reports don't match the general ledger, you need consultants who speak to both the project manager and controller.
The Full Spectrum of Real Estate Expertise
Real estate isn't one industry; it has dozens of interconnected specialties. A Center of Excellence must span all of them.
We work across the entire property lifecycle. On the investment side, we support fund administrators, asset managers, and institutional investors needing portfolio analytics, waterfall calculations, and investor reporting. In operations, we help property managers handle everything from residential leasing to commercial tenant improvements. We support construction teams alongside architects and general contractors using Procore, Vista Viewpoint, or CMIC. We integrate with expense platforms such as SAP Concur and AvidXchange. We build banking integrations for treasury workflows. We connect facility management platforms like Urbanise and Facilio. And we work with emerging technologies, IoT sensors, drone surveys, and automation.
Real estate problems don't respect organizational boundaries. A construction project becomes an operating asset. A residential portfolio is contributed to a fund. You need consultants who follow the work wherever it leads.
Geographic Reach Matching Global Portfolios
Modern portfolios span continents. So does our team.
We've delivered projects across North America, the UK, Europe, the Middle East, Asia-Pacific (including Australia, New Zealand, Singapore, and Malaysia), and Africa. Each region brings unique requirements, different accounting standards, regulatory frameworks, and market practices. A true Center of Excellence requires people to understand local conditions while maintaining consistent delivery standards.
Why This Takes Years to Build
Organizations considering building their own PropTech capability need to understand that it takes at least 3-5 years to develop this depth. Not because technology is complicated, but because industry knowledge takes time to accumulate.
Every implementation teaches lessons. Every client brings edge cases. Every regulation requires interpretation. This institutional knowledge isn't documented. It lives in consultants who have encountered problems before and know how to solve them.
The Buy Versus Build Decision
Organizations evaluating PropTech capabilities face a fundamental question: build internally or partner with established expertise?
Building requires recruiting specialists, developing training, accumulating experience, and establishing quality controls, all while projects wait. Partnering provides immediate access to proven capability.
We've spent 25 years becoming that shortcut. For organizations needing results now, the math is straightforward. Starting from scratch means years of catching up.
Assetsoft is a global technology consulting firm with 50+ specialists serving property management, investment management, and construction industries across North America, Europe, the Middle East, Asia-Pacific, and Africa. We deliver solutions across Yardi, MRI, Sage, Procore, facility management platforms, and custom integrations spanning the real estate technology ecosystem.
