It is no secret that people spend most of their time glued to their smartphones. In the real estate industry itself, 44% of residents won’t rent an apartment without a reliable cell phone connection. In today’s age of convenience and mobility, tenants need more than just traditional property management options.
Mobile-friendly property management needs to be your priority. It provides an easily accessible platform not only to your tenants but also to your employees. If you are unsure about making the move, here are some advantages of going mobile with your property management business.
Benefits Of Mobile-Friendly Property Management Software
Increased responsiveness
Mobile communication is becoming increasingly popular, considering nearly half of all emails are read on a mobile device. Property managers who have access to mobile apps can respond to tenants faster. Whether it is a maintenance issue or a general query, you can solve them right away.
Similarly, you can close more leads by responding to them within the ideal time bracket of 5 minutes. Whether you are constantly traveling or want to work after office hours, mobile apps help you stay in touch with your business.
Better experience for renters
Whether it is finding a property or leasing one, renters like to use their phones for their property management needs. A survey by the American Apartment Owners Association revealed that 4 out of 10 renters preferred using their phones for apartment hunting. By meeting the requirements of your tenants, you can create a positive user experience.
This will increase your tenant retention rate and create a sense of community among them. Tenants can also easily reach out to you regarding any issues which makes you more reliable as a property manager.
Manage employees
Being able to manage your work on the go is one of the key benefits of using a mobile device. You can access business data, assign tasks and check work progress with a few taps on your phone. In case of emergencies, employees can still handle their work even without access to their computers.
How to get started?
Taking a step-by-step approach to mobile-friendly property management helps you manage your work better. You can start by going mobile with these processes and add more as you progress.
Tenant screening
According to MySmartMove, property managers screen at least two applicants per vacancy. When you are handling a large number of properties, screening multiple applications during office hours can be difficult. Instead, you can use a mobile app to both collect and screen the applications using predetermined criteria.
Track maintenance
When tenants submit maintenance requests, they expect you to fix them as soon as possible. The best way to solve tenant issues within a minimal time is through your phone. Several apps let you track maintenance requests and assign tasks to technicians and employees. Tenants can also use these apps to submit requests for a quicker response.
Collect payments online
According to a survey by Tenant Cloud, 89% of respondents want online rent payment as an option. Using a mobile app like RENTCafé Resident, you can easily keep track of any late or missed payments. Sending reminders and in-app notifications is also easier through mobile apps. Tenants can also set up recurring payments and access account details whenever they require.
Accept e-documents and signatures
With apps that facilitate e-signatures on leases, you do not need to wait for wet signatures anymore. Tenants can use the app to review and sign any documents through their mobile phones. You can also send a digital copy of the documents to their app. It helps you organize and access the paperwork from anywhere.
Must-have property management apps
If you are looking for a mobile property management app, there are several options available in the market. However, choosing the right one can change the way you manage your business. Here are some of our favorite apps that every property manager should own.
Yardi offers many mobile solutions for different real estate requirements. Yardi Maintenance Manager Mobile allows property managers to manage their work through a phone or tablet. You can easily assign work and track the progress through the app. It also gives you location access to technicians, so you can see the real-time progress of the task. The app comes with simple features such as drag and drop work assignments.
Zoho Mobile CRM helps you close more deals by managing lead communication. The app comes with features like tracking client visits, updating contacts, and assigning tasks to employees. It creates a connected environment where you can stay in touch with your leads, clients, and team simultaneously. You can also share and analyze data through their sales analytics dashboard.
This app by MRI Software is not just for property managers but also residents. Property managers can manage communication and access necessary tenant information. Residents can use the app to make timely payments, communicate with each other and also renew their lease online. They can also submit and track maintenance requests through the app.
Salesforce Mobile CRM helps property managers with lead conversions through helpful features. It lets you track emails and calls and also sync information from your inbox. You can manage contacts, follow up leads and view your sales data. The app also provides customizable reports to give you better insights into your business.
Start your mobile property management journey through Assetsoft
At Assetsoft, we help clients make the optimal use of property management technology for their business. We design tailored strategies and implement them through state-of-art software such as Yardi, MRI, Salesforce, and many more. Our team of experts understands your requirements and provides solutions even for complex requirements.
From artificial intelligence to machine learning and data analytics, we can help you choose the right technology for your business. By choosing Assetsoft, you can leverage the best technology and resources in property management.
Book a consultation call to know more about Assetsoft!